Payment

 We accept the following methods of payment:

Visa(Debit/Credit), MasterCard, American Express, Discover and PayPal.

1.1 Pay with Credit/Debit Card

 

The available credit card options are listed above. The credit card companies listed above are the most commonly used credit cards on this website.
Please note that AMOVAN does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.

1.2 Pay with Paypal

 When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.

You may still check out even without a PayPal account. To do so, please click on “Pay with Debit/Credit Card” and you’ll be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.

1.3 Payment Problems

If you encounter difficulties when trying to complete your order, please consider any of the following options:

  • Ensure that you use a valid credit or debit card issued by Visa, Mastercard, or American Express.
  • Verify your payment information: confirm that the billing address you provide matches the address associated with your credit card.
  • Try a different credit card.
  • Use PayPal to pay.

If you still experience payment issues, please contact us at services@amovan.com.cn.

1.4 Missing Confirmation Email

After you complete your purchase and confirm your ring size, Amovan will send you a confirmation email.
If you don’t receive a confirmation email, please follow these steps:
Wait a few minutes and check your inbox again.
Check your spam folder.
Use the email search function to search for order confirmation.
If you still can’t locate your confirmation email, please contact our team at services@amovan.com.cn and provide your name, email address, and shipping address of the original order.

1.5 Tracking Your Orders

After placing an order, you can log in to Amovan and click on “My Account” to locate your order number. You will receive an email notification after your order ships, which will include the carrier and tracking number beneath the order number.

Customer Service is available Monday – Friday 9am-9pm EST，email: services@amovan.com.cn

What does the Amovan Ring do?

The Amovan Ring currently monitors your heart rate in beats per minute (BPM), and blood oxygen saturation % (SPO2). Additionally, the smart ring empowers you to track your daily steps, calories, and skin temperature to analyze your health trends.

Does Amovan Ring App have a monthly fee/subscription?

The Amovan Ring app is completely free of cost for heart, exercise, sleep, and blood oxygen saturation monitoring. 

How do I download the Amovan Ring mobile app?

Search for Amovan on Google Play Store or Apple App Store. Alternatively, scan the qr to download.

Can you shower with Amovan Ring?

Yes, the Amovan Ring is IPX8-rated, which means you can wear it while showering and swimming. As long as you don't expose it to a water level deeper than 3 meters, at which point water pressure will break its waterproofing integrity.